Delete from the game
- Open Settings.
- Choose Account & connection.
- Select Delete game account.
- Read the confirmation and choose Delete my game data.
Keep the app open while the server processes the request. If deletion cannot be confirmed, reconnect and retry to check its status. Sign in to the linked game account first if requested.
What is removed?
The game account’s online progress, ranking entries and wallet data are removed by the deletion process. Limited deletion and purchase replay markers may remain to prevent account recreation or duplicate purchase credits.
This does not delete your Apple or Google account, erase records held by those providers, or request a store refund. Deleting the app alone does not request deletion of server-side game data.
Cannot open the game?
Email support with the subject “Virus Bloom data deletion.” Tell us which platform you played on and your gamer name or game account reference if available. We may ask for additional non-sensitive information to verify ownership. Please do not send passwords, verification codes or payment-card details.
Request data deletion by email ↗This opens your email app. Nothing is submitted until you send the email.